All products that cover under warranty condition as stipulated in the warranty card shall be available for warranty from our store. Warranty do not cover any physical defect, lightning strike or negligent by the user. Warranty void if the products is found to have a physical defect. Customer is requested to return back with a copy of original bill as prove of purchase. Warranty claims shall normally be done within a period of 3 working days unless it involves manufacturing warranty replacement. If warranty shall come from manufacturer then the actual time frame shall be determine by manufacturer term and conditions.
Goods Replacement Policy
Defective goods or wrong model of goods is accepted for replacement within 2 days from purchase date provided it is return back in the original packing. Products that come with manufacturing seal or manufacturing rapping will not be replaced once the seal or rapping is broken, torn or tear off.
Products return in good conditions as stipulated under our Goods Replacement Policy shall entitle to refund with 10% administrative charges or restocking fee. and iuml; and iquest; and frac12; Refund can only be done on selected products and will not be done for special order products. Refund is only done when a suitable replacement products is not available or else our goods replacement policy will apply to any defective or wrong model of goods.