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10-05-2022

 

Merchant Growth Manager 

Requirements:

  • Diploma/ Degree in any field preferred but not limited to Business, PR, Economics, Commerce, Management, Marketing.
  • Min 3 years experience in Sales or Business Development (B2B is preferable)
  • Effective presentation skills, backed by good business acumen
  • Strong interpersonal, communication, and negotiation skills
  • Proven ability to work independently and productively
  • Strong data analytical skills to derive decisions and recommendations 
  • Enjoy challenges and remain flexible in a fast-paced eCommerce environment
  • Excellent communication in English and Mandarin. The ability to converse fluently in other languages (e.g.: Bahasa Malaysia, Hokkien, Cantonese) will be an added advantage

Job Description:

  • Serve as the key person of the Youbeli Merchant Growth team to introduce and recruit new brands, and local and oversea merchants to join as Youbeli sellers.
  • Managing merchants, setting up objectives, and creating long-term growth plans aiming to achieve sales targets. 
  • Continuing to develop initiatives that build the merchant network, maintain a good business relationship, and increase sales performance.
  • Identify and leverage the brands/products’ advantages and market trends to create a win-win collaboration plan.
  • Working closely with the Marketing team and Customer Support team to ensure the growth plan is executed effectively to maximize KPIs

 

 

 

Digital Marketing Executive

Requirements:

  • Bachelor’s degree in any field preferred but not limited to Business, Commerce, Marketing, Advertising
  • Strong analytical skills to derive decisions and recommendations (proficiency in Google Analytic/skills on advertising is an added advantage)
  • Effective presentation skills, backed by good business acumen
  • Good time management and organizational skills with the ability to prioritize activities
  • Strong interpersonal and communication skills
  • Innovative problem-solving skills, able to dissect problems and implement solutions accordingly
  • Enjoy challenges and remain flexible in a fast-paced eCommerce environment
  • Passionate to learn and work with new and emerging technologies, methodologies, and solutions in the e-commerce/ technology space.
  • Excellent command of English, the ability to converse fluently in other languages (e.g.: Bahasa Malaysia, Mandarin) will be an added advantage
  • Able to work extended hours on occasions when required

Job Description:

  • Researching and analyzing industry trends, customers behavior, and identifying potential products to sell from time to time. 
  • Take ownership of the whole marketing campaign cycle, from planning for marketing communication brief, negotiating with Sellers and partners, producing promotional materials, implementing marketing activities to post-campaign analysis. 
  • Strategize, develop & deliver strong pitches to Sellers on Youbeli offerings and proposed co-marketing activities across the online sales cycle
  • Collaborate with industry partners and leverage each other resources in order to create impactful marketing campaigns. 
  • Coordinate marketing activities across departments such as graphic designer, social media, customer support, warehouse, and business development team to convert creative ideas into high performing activities and a flawless customer experience
  • Analyze the performance of ongoing and past marketing campaigns to provide insight into how campaigns can be improved to meet business objectives.
  • Analyze Sellers’ progress and sales performance, be able to identify opportunities to meet sales targets, and create marketing impacts. 

 

 

 

Customer Support Executive

Requirements:

  • Fresh Graduate or those with 1-2 years in Business E-commerce, Marketing, PR or relevant field is encourage to apply.
  • Knowledge in computer skill
  • Proficiency in English & Bahasa Malaysia.
  • Ability to speak / writing in Chinese will be an added advantage.
  • Resolving Conflict & Problem Solving
  • Strong interpersonal and communication skills.
  • Have positive and learning attitudes
  • Able to show initiative and to work with minimum supervision.
  • Able to work under pressure and a great team player.
  • Applicants must be willing to work at I-City, Shah Alam.
  • Job training will be provided

Job Description:

  • Assist on new webstore setup, ensure the progress complete on time
  • Handle and support merchants’ enquiries via phone call, email and live chat.
  • Provide system training to merchant
  • Provide guideline and idea on how to increase online sales to merchant.
  • Provide guideline and idea on how to create social media to merchants
  • Coordinate with E-commerce consultant on  marketing plans and activities with merchants
  • Coordinate with data entry to ensure merchant’s product uploading to website on time
  • Prepare Weekly E-mail blasting to customers
  • Prepare Weekly Merchant Sales Report
  • Any other duties as assigned by the Superior from time to time.
  • Engage actively in pre-sales activities

 

 

 

Online Customer Service Executive

Requirements:

  • Minimum SPM or higher
  • Knowledge in computer skill
  • Proficiency in English & Bahasa Malaysia.
  • Ability to speak / writing in Chinese will be an added advantage.
  • Resolving Conflict & Problem Solving
  • Strong interpersonal and communication skills.
  • Have positive and learning attitudes
  • Able to show initiative and to work with minimum supervision.
  • Able to work under pressure and a great team player.
  • Applicants must be willing to work at I-City, Shah Alam.
  • Job training will be provided

Job Description:

  • Serves customers by providing product, order  and service information; resolving product, order  and service problems.
  • Handle and support customers’ enquiries via phone call, email and live chat instantly.
  • Provide guideline /  information / solutions  about order, products and services.
  • Resolves order, product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Handle online and offline  orders which is incomplete status, ensure orders completed on time
  • Provide guideline/ educate on how to update / complete order to seller/merchant.
  • Prepares weekly sales reports
  • Contributes to team effort by accomplishing related results as needed.
  • Any other duties as assigned by the Superior from time to time.
  • Engage actively in pre-sales activities

 

 

Android/ios Mobile App Developer

Requirements:

  • Required tool(s): Eclipse/ Xcode.
  • Required skill(s): Java/ Objective C.
  • Skilled in UI/UX technique for mobile apps
  • Good understanding of HTML 5, Javascript, Jquery and PHP
  • Familiar with Native Apps Development
  • Excellent debugging and optimization skills.
  • Ability to work in a team enviroment.
  • Required language(s): English, (Added Advantage - Chinese)
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably Senior Executives specializing in IT/Computer - Software or requivalent.
  • Fresh Graduates also encourage to apply for junior positions
  • Applicants must be willing to work at I-City, Shah Alam.
  • 3 Full-Time position(s) available.

Job Description:

  • To design, develop and maintain IOS mobile appliacation
  • To studies and provide solution to clients requirements .
  • Work with different team to define, design and updates new features.
  • Work with leading APIs or SDKs to create or extend appliacation functionalities.

 

 

Web Engineer

Requirements:

  • 2 years experience in web development, Familiar with PHP, MySQL
  • Preferably a degree / pursuing a degree in computer science, software engineering, information technology or related fields (but not mandatory)
  • Experience developing numerous web-based applications, with a strong focus on fully client side development
  • Experience and mastery of web technologies (client side JavaScript, HTML, CSS)
  • Experience in client side performance tuning (server side performance tuning experience is an added plus)
  • Familiar with open source system, i.e. opencart, wordpress .
  • Ability to communicate effective with stakeholders
  • Applicants must be willing to work at I-City, Shah Alam.
  • 4 Full-Time position(s) available.

Job Description:

  • Work with product, UX and engineering teams to design, develop and maintain web-based applications to enhance the cross functional business processes.
  • Build next-generation web applications with a focus on the client side.
  • Focus on high-end performance web UIs for mobile, tablet and desktop native and embedded browsers.
  • Collaborate with other engineers on code reviews and process enhancements

 

 

 

Internship Creative Designer

Requirement:

  • Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Art/ Design/ Creative Multimedia , Advertising/ Media or equivalent
  • Required skill(s): Adobe Photoshop
  • Preferred skill (s): Video Editing & Animation
  • Applicants must be willing to work at I-City Shah Alam
  • Allowance given (T & C apply)

Job Description:

  • Design creative and attractive promotional products banners and campaign pages for our e-commerce business
  • You are also required to create or edit video for our company campaign for promotional purpose of you are capable and have great ideas to suggest to us

 

 

 

Internship Sales & Marketing

Requirements:

  • Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Business Studies/ Administration/ Management, Marketing, Commerce or equivalent
  • Applicants must be willing to work at I-City Shah Alam
  • 3 Internship position for duration 3 months(s)
  • Allowance given (T & C apply)

Job Description:

  • E-commerce Operation
  • Marketing
  • Sales and Business Development