
Merchant Growth Manager
Requirements:
- Diploma/ Degree in any field preferred but not limited to Business, PR, Economics, Commerce, Management, Marketing.
- Min 3 years experience in Sales or Business Development (B2B is preferable)
- Effective presentation skills, backed by good business acumen
- Strong interpersonal, communication, and negotiation skills
- Proven ability to work independently and productively
- Strong data analytical skills to derive decisions and recommendations
- Enjoy challenges and remain flexible in a fast-paced eCommerce environment
- Excellent communication in English and Mandarin. The ability to converse fluently in other languages (e.g.: Bahasa Malaysia, Hokkien, Cantonese) will be an added advantage
Job Description:
- Serve as the key person of the Youbeli Merchant Growth team to introduce and recruit new brands, and local and oversea merchants to join as Youbeli sellers.
- Managing merchants, setting up objectives, and creating long-term growth plans aiming to achieve sales targets.
- Continuing to develop initiatives that build the merchant network, maintain a good business relationship, and increase sales performance.
- Identify and leverage the brands/products’ advantages and market trends to create a win-win collaboration plan.
- Working closely with the Marketing team and Customer Support team to ensure the growth plan is executed effectively to maximize KPIs
Digital Marketing Executive
Requirements:
- Bachelor’s degree in any field preferred but not limited to Business, Commerce, Marketing, Advertising
- Strong analytical skills to derive decisions and recommendations (proficiency in Google Analytic/skills on advertising is an added advantage)
- Effective presentation skills, backed by good business acumen
- Good time management and organizational skills with the ability to prioritize activities
- Strong interpersonal and communication skills
- Innovative problem-solving skills, able to dissect problems and implement solutions accordingly
- Enjoy challenges and remain flexible in a fast-paced eCommerce environment
- Passionate to learn and work with new and emerging technologies, methodologies, and solutions in the e-commerce/ technology space.
- Excellent command of English, the ability to converse fluently in other languages (e.g.: Bahasa Malaysia, Mandarin) will be an added advantage
- Able to work extended hours on occasions when required
Job Description:
- Researching and analyzing industry trends, customers behavior, and identifying potential products to sell from time to time.
- Take ownership of the whole marketing campaign cycle, from planning for marketing communication brief, negotiating with Sellers and partners, producing promotional materials, implementing marketing activities to post-campaign analysis.
- Strategize, develop & deliver strong pitches to Sellers on Youbeli offerings and proposed co-marketing activities across the online sales cycle
- Collaborate with industry partners and leverage each other resources in order to create impactful marketing campaigns.
- Coordinate marketing activities across departments such as graphic designer, social media, customer support, warehouse, and business development team to convert creative ideas into high performing activities and a flawless customer experience
- Analyze the performance of ongoing and past marketing campaigns to provide insight into how campaigns can be improved to meet business objectives.
- Analyze Sellers’ progress and sales performance, be able to identify opportunities to meet sales targets, and create marketing impacts.
Customer Support Executive
Requirements:
- Fresh Graduate or those with 1-2 years in Business E-commerce, Marketing, PR or relevant field is encourage to apply.
- Knowledge in computer skill
- Proficiency in English & Bahasa Malaysia.
- Ability to speak / writing in Chinese will be an added advantage.
- Resolving Conflict & Problem Solving
- Strong interpersonal and communication skills.
- Have positive and learning attitudes
- Able to show initiative and to work with minimum supervision.
- Able to work under pressure and a great team player.
- Applicants must be willing to work at I-City, Shah Alam.
- Job training will be provided
Job Description:
- Assist on new webstore setup, ensure the progress complete on time
- Handle and support merchants’ enquiries via phone call, email and live chat.
- Provide system training to merchant
- Provide guideline and idea on how to increase online sales to merchant.
- Provide guideline and idea on how to create social media to merchants
- Coordinate with E-commerce consultant on marketing plans and activities with merchants
- Coordinate with data entry to ensure merchant’s product uploading to website on time
- Prepare Weekly E-mail blasting to customers
- Prepare Weekly Merchant Sales Report
- Any other duties as assigned by the Superior from time to time.
- Engage actively in pre-sales activities
Online Customer Service Executive
Requirements:
- Minimum SPM or higher
- Knowledge in computer skill
- Proficiency in English & Bahasa Malaysia.
- Ability to speak / writing in Chinese will be an added advantage.
- Resolving Conflict & Problem Solving
- Strong interpersonal and communication skills.
- Have positive and learning attitudes
- Able to show initiative and to work with minimum supervision.
- Able to work under pressure and a great team player.
- Applicants must be willing to work at I-City, Shah Alam.
- Job training will be provided
Job Description:
- Serves customers by providing product, order and service information; resolving product, order and service problems.
- Handle and support customers’ enquiries via phone call, email and live chat instantly.
- Provide guideline / information / solutions about order, products and services.
- Resolves order, product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Handle online and offline orders which is incomplete status, ensure orders completed on time
- Provide guideline/ educate on how to update / complete order to seller/merchant.
- Prepares weekly sales reports
- Contributes to team effort by accomplishing related results as needed.
- Any other duties as assigned by the Superior from time to time.
- Engage actively in pre-sales activities
Android/ios Mobile App Developer
Requirements:
- Required tool(s): Eclipse/ Xcode.
- Required skill(s): Java/ Objective C.
- Skilled in UI/UX technique for mobile apps
- Good understanding of HTML 5, Javascript, Jquery and PHP
- Familiar with Native Apps Development
- Excellent debugging and optimization skills.
- Ability to work in a team enviroment.
- Required language(s): English, (Added Advantage - Chinese)
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably Senior Executives specializing in IT/Computer - Software or requivalent.
- Fresh Graduates also encourage to apply for junior positions
- Applicants must be willing to work at I-City, Shah Alam.
- 3 Full-Time position(s) available.
Job Description:
- To design, develop and maintain IOS mobile appliacation
- To studies and provide solution to clients requirements .
- Work with different team to define, design and updates new features.
- Work with leading APIs or SDKs to create or extend appliacation functionalities.
Web Engineer
Requirements:
- 2 years experience in web development, Familiar with PHP, MySQL
- Preferably a degree / pursuing a degree in computer science, software engineering, information technology or related fields (but not mandatory)
- Experience developing numerous web-based applications, with a strong focus on fully client side development
- Experience and mastery of web technologies (client side JavaScript, HTML, CSS)
- Experience in client side performance tuning (server side performance tuning experience is an added plus)
- Familiar with open source system, i.e. opencart, wordpress .
- Ability to communicate effective with stakeholders
- Applicants must be willing to work at I-City, Shah Alam.
- 4 Full-Time position(s) available.
Job Description:
- Work with product, UX and engineering teams to design, develop and maintain web-based applications to enhance the cross functional business processes.
- Build next-generation web applications with a focus on the client side.
- Focus on high-end performance web UIs for mobile, tablet and desktop native and embedded browsers.
- Collaborate with other engineers on code reviews and process enhancements
Internship Creative Designer
Requirement:
- Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Art/ Design/ Creative Multimedia , Advertising/ Media or equivalent
- Required skill(s): Adobe Photoshop
- Preferred skill (s): Video Editing & Animation
- Applicants must be willing to work at I-City Shah Alam
- Allowance given (T & C apply)
Job Description:
- Design creative and attractive promotional products banners and campaign pages for our e-commerce business
- You are also required to create or edit video for our company campaign for promotional purpose of you are capable and have great ideas to suggest to us
Internship Sales & Marketing
Requirements:
- Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Business Studies/ Administration/ Management, Marketing, Commerce or equivalent
- Applicants must be willing to work at I-City Shah Alam
- 3 Internship position for duration 3 months(s)
- Allowance given (T & C apply)
Job Description:
- E-commerce Operation
- Marketing
- Sales and Business Development
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