What's in the box:
Soft Pet Sofa Comfortable Pet Bed Mat Dog and Cats Sleeping Bed Pet Supplies Washable Pets Nest (Beige)
Take care of your pet, make your pet more comfortable and warm, washable design, convenient for regular cleaning.
Features:
Fine air permeability and high resilience.
The bottom is made of Oxford cloth, moisture-proof and non-slip.
Made of short plush, comfortable and skin-friendly.
Fine workermanship for long service time.
Non-toxic and harmless to pets, environmentally friendly.
Specifications:
Material: plush+ Oxford cloth
Color: coffee, dark grey, beige, pink (optional)
Size: XL, L, M, S (optional)
Item size:
XL: 800 * 730mm / 31.5 * 28.7in
L: 680 * 620mm / 26.8 * 24.4in
M: 560 * 520mm / 22.0 * 20.5in
S: 450 * 400mm / 17.7 * 15.7in
Package size:
XL: 350 * 350 * 150mm / 13.8 * 13.8 * 5.9in
L: 300 * 270 * 150mm / 11.8 * 10.6 * 5.9in
M: 250 * 220 * 130mm / 9.8 * 8.7 * 5.1in
S: 370 * 150 * 50mm / 14.6 * 5.9 * 2.0in
Package weight:
XL: 1750g / 3.9lb
L: 1400g / 3.1lb
M: 900g / 2.0lb
S: 550g / 1.2lb
Note:
The S size is suitable for cats within 2500g, the M size is suitable for animals within 5000g, the L size is suitable for animals within 10000g, and the XL size is suitable for animals within 20000g.
Package List:
1 * Pet Mat
| Zone | Weight | Delivery Fee (RM) |
|---|---|---|
| West Malaysia | First 3.00 kg | 6.00 |
| Extra 1.00 kg | 2.00 | |
| East Malaysia | First 0.50 kg | 14.30 |
| Extra 0.50 kg | 5.10 |
Return and Exchange Policy
Thank you for shopping at remo100. In the event that your purchases is not up to your satisfaction, we are pleased to be of assistance.
To be eligible for a return or exchange, kindly see the following:
- You have 5 calendar days to return your purchase from the date you received them.
- The product must be unopened and in the same condition that you have received it.
- Your product must be in the original packaging.
- We will replace your item with a new or similar valued item that is available.
- The product is damaged upon receiving them.
- The product does not function as described in the product’s description.
- The product is not as per order. (Eg. Wrong size/colour/volume delivered)
Return and Exchange Procedures
Please contact Youbeli customer service at email to [[email protected]] if you would like to request for a return or exchange. Please include the following details in your email in order for us to process your exchange sonnest possible:
- Order No
- Payment Slip
- Product to Return or Exchange
- Reason for Return or Exchange
Once we have received your request, we will contact you within [How many business days] for further instructions. Please email us the parcel tracking number, courier company & order number once you send out the product for claiming warranty.
Failure to email us may result in delaying of the processing of your warranty claim.
Shipping
You will be responsible for paying for your own shipping costs for returning your product. Shipping costs are non-refundable. However, we will be responsible for the shipping cost if we had sent a wrong/defeat product to you.