Suitable for
- Terrabot neo BL11A-G
- Terrabot neo BL11A-P
Terms & Conditions
3 months warranty if the terrabot neo that using this battery is purchased from Mationz or it's authorized sellers. If not, no warranty.
Read more Terms & Conditions at http://eshop.mationz.com/terms
How to know whether your robot need battery replacement?
1) Ensure your battery is fully charged. (Blue LED on the robot stay 'ON' without blinks).
2) Press button 'L' to start the robot. If LED light turn to solid 'RED' in less than 30 minutes and moving back to homebase, then battery need replacement.
3) If the robot suddenly stopped with 'PURPLE' or 'PINK' LED light. Don't buy replacement battery. Kindly contact our technical support. http://mationz.com/Technical-Support.php
| Zone | Weight | Delivery Fee (RM) |
|---|---|---|
| West Malaysia | First 4.00 kg | 9.00 |
| Extra 1.00 kg | 3.00 | |
| East Malaysia | First 4.00 kg | 15.00 |
| Extra 1.00 kg | 35.00 |
Satisfactory Guarantee
We guarantee our products produces high level of cleaning performance for residential use. If you are not satisfy with our products, we will refund your money with following conditions:-
- The item must be in new condition
- Return in a complete set with original packaging box and free gifts
- Contact iCLEBO distributor directly within 3 days at [email protected]
- The amount of refund is the net amount we take back from online mall provider
Physical Damage
In rare situation where there are physical damages to the main unit, we will exchange your item with a complete new unit with the following conditions:-
- The item must be in new condition
- Return in complete set with original packaging, box and free gifts
- Contact us directly within 3 days at [email protected]