Product Information
Size (length*width*height): 23cm x 9cm x 1cm
What's in the box:
1 xDerwent Charcoal pencil (Set of 4)
The freedom of charcoal with the control of a pencil. Made from natural charcoal particles mixed with the finest clay and encased in cedar wood barrels.
Blister of 4 contains: Light, Medium, Dark and Tinted Charcoal White
Shipping Information
| Zone | Weight | Delivery Fee (RM) |
|---|---|---|
| West Malaysia | First 1.00 kg | 7.50 |
| Extra 0.50 kg | 2.50 | |
| East Malaysia | First 1.00 kg | 16.00 |
| Extra 1.00 kg | 14.50 |
When will my order arrive?
Ready stocks will be post out within 1-2 working days.
Shipping time will take 1-3 working days to Peninsular Malaysia(West Malaysia), 3-5 working days to East Malaysia(Sabah & Sarawak)
Pre-order takes only 7-14 business from the day you place your order and make payment.
Pre-order takes only 7-14 business from the day you place your order and make payment.
Can I track the shipping?
Yes, the tracking number and courier engaged will be included in the shipping confirmation email.
You can check the shipping status via the site provided by respective courier service.
Easyparcel tracking page : https://www.tracking.my/
Note: Sometimes the tracking number is not working yet because your order has just been shipped.
Try to check again in 24 hours and the information should be available.
What if I haven't received my order?
Something might have gone wrong if you still haven't received your order within 14 business days after you've placed your order and made payment.
The first thing you can do is check your order status. Contact us if your order status is not shipped, otherwise check whether the shipping address is correct.
If nothing is wrong there, track your shipping status via the courier's site.
Check with the respective courier company to see if they're holding your order and contact us if they're unable to find it.
Yes, the tracking number and courier engaged will be included in the shipping confirmation email.
You can check the shipping status via the site provided by respective courier service.
Easyparcel tracking page : https://www.tracking.my/
Note: Sometimes the tracking number is not working yet because your order has just been shipped.
Try to check again in 24 hours and the information should be available.
What if I haven't received my order?
Something might have gone wrong if you still haven't received your order within 14 business days after you've placed your order and made payment.
The first thing you can do is check your order status. Contact us if your order status is not shipped, otherwise check whether the shipping address is correct.
If nothing is wrong there, track your shipping status via the courier's site.
Check with the respective courier company to see if they're holding your order and contact us if they're unable to find it.