What's in the box:
100pcs 18mm Biological Bio Balls Aquarium Fish Nano Tank Wet/Dry Canister Filter Media Black (black)
Features:
Great for fish tanks, to promote gas exchange and increase dissolved oxygen levels.
Great for tropical fish farms, koi ponds, waste water systems, etc.
For use with wet/dry filters (here is not included), to improve biological filtration.
Aiding in the critical gas-exchange process that is needed for successful biological filtration.
Specifications:
Color: Black
Material: Environmental Plastic
Quantity: 100pcs
Dia: 18mm / 0.7in
Package Size: Approx. 21 * 14 * 2cm / 8.27 * 5.5 * 0.79in (L * W * H)
Package Weight: 152g / 5.35oz
Package List:
100 * Bio Balls
| Zone | Weight | Delivery Fee (RM) |
|---|---|---|
| West Malaysia | First 3.00 kg | 6.00 |
| Extra 1.00 kg | 2.00 | |
| East Malaysia | First 0.50 kg | 14.30 |
| Extra 0.50 kg | 5.10 |
Return and Exchange Policy
Thank you for shopping at remo100. In the event that your purchases is not up to your satisfaction, we are pleased to be of assistance.
To be eligible for a return or exchange, kindly see the following:
- You have 5 calendar days to return your purchase from the date you received them.
- The product must be unopened and in the same condition that you have received it.
- Your product must be in the original packaging.
- We will replace your item with a new or similar valued item that is available.
- The product is damaged upon receiving them.
- The product does not function as described in the product’s description.
- The product is not as per order. (Eg. Wrong size/colour/volume delivered)
Return and Exchange Procedures
Please contact Youbeli customer service at email to [[email protected]] if you would like to request for a return or exchange. Please include the following details in your email in order for us to process your exchange sonnest possible:
- Order No
- Payment Slip
- Product to Return or Exchange
- Reason for Return or Exchange
Once we have received your request, we will contact you within [How many business days] for further instructions. Please email us the parcel tracking number, courier company & order number once you send out the product for claiming warranty.
Failure to email us may result in delaying of the processing of your warranty claim.
Shipping
You will be responsible for paying for your own shipping costs for returning your product. Shipping costs are non-refundable. However, we will be responsible for the shipping cost if we had sent a wrong/defeat product to you.