Shipping Policy
Zone | Weight | Delivery Fee (RM) |
---|---|---|
West Malaysia | First 5.00 kg | FREE Shipping |
Extra 1.00 kg | 1.00 | |
East Malaysia | First 5.00 kg | 5.00 |
Extra 1.00 kg | 2.00 |
Currently, we only provide shipping to Malaysia.
Delivery Fees
- EC NATION delivers across Malaysia! The shipping rates are as follows:
Additional Information ℹ
- Kindly ensure your shipping address is accurate, as we don’t allow amendments after your order number is generated.
- Our courier service providers are PGEON
- We are unable to deliver to P.O. Box addresses. For university/college campus addresses, your orders can only be delivered to the administration office or mail room.
- The guarded building will handle the parcel to the guardhouse or management office only.
Delivery Timeframe during the normal circumstance⏱
After the payment is confirmed and we will process ship out your parcel within 1-3 working days(excluding weekends and public holidays).
Except for some circumstances where unfortunately it is beyond our control for example courier service delays or emergency.
Delivery Timeframe during MCO period⏱
We process all orders as usual. After the payment is confirmed and we will process ship out your parcel within 1-3 working days(excluding weekends and public holidays).
Kindly do expect some delay in parcel deliveries during the MCO period. Parcels should be able to be delivered to West Malaysia customers in 3-5 business days.
Due to the reduction of flight frequency throughout the MCO period, East Malaysia customers do expect to receive the packages in 7-14 business days.
Delivery Timeframe During Promotion Periods ?
Due to the overwhelming order volume during the event period, there will be a slight delay in shipment. After the payment is confirmed and we will process ship out your parcel within 1-4 working days (excluding weekends and public holidays) or;
Can expect to receive their package within the promised delivery time-frame stated on the respective order summary/ order confirmation email.