Youbeli Online Shopping Malaysia
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Contact Us: 1800 88 2354
Matrix Mart Commerce Sdn Bhd

Shipping Policy

ZoneWeightDelivery Fee (RM)
West MalaysiaFirst 0.50 kg7.00
Additional 0.50 kg3.00
SarawakFirst 0.50 kg10.00
Additional 0.50 kg5.00
Sabah / LabuanFirst 0.50 kg11.95
Additional 0.50 kg6.05


Shipping Details:
  • Item will be ship after full payment is received..
  • Via Pos Laju or other Courier Services
  • For Sabah/Sarawak, if the shipping weight for an item is 2kg above will be shipped by Pos Parcel / Registered Parcel


Order Process Time:

  • The order process time is 1 to 3 working days
  • If there are any cause for shipment delay, we will email you
  • If item is/are not received within the estimated working days, please email us at [email protected]


Estimated Delivery Date:

By Courier Services:

  • Peninsular Malaysia: Next 3 to 5 business days from delivery day
  • East Malaysia: Next 4 to 7 business days from delivery day

By Pos Parcel / Registered Parcel:

  • Peninsular Malaysia: Not applicable
  • East Malaysia: Next 7 to 12 business days from delivery day


Tracking Number

  • We will update the tracking number between 7pm to 9pm on the delivery day
  • Please take note that most courier system is not updated online instantly, we advice you to check after 24 hours after receiving the tracking number.

Thank you.