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Diet Angel
Refund Policy

Refund Policy

Thanks for shopping at Diet Angel. In the event that your purchases is not up to your satisfaction, we are pleased to be of your assistance.

To be eligible for refund, kindly see the following:

  • You have THREE (3) calendar days to return your purchase from the date you received them.
  • The product must be unopened and in the same condition that you received it.
  • Your product must be in the original packaging.
  • We will replace your item with a new or similar valued that is available.
  • The product is damaged upon receiving them.
  • The product is not as per order. (Eg: wrong item / wrong quantity / wrong volume delivered)

 

Refund Procedures

Please contact Diet Angel at 03-62627836 or email to  http://[email protected] if you would like to request for a full refund. Please include the following details in the email:

  • Order No.
  • Payment Slip
  • Product to Return or Exchange
  • Reason for Return or Exchange

 

Shipping

You will be responsible for paying for your own shipping costs for returning your product. Shipping costs are non-refundable. However, we will be responsible for the shipping cost if we had sent wrong / defect product to you.

 

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