By using this vessel component you can make a more professional boat.
Type: Tail Rudder Assembly
Applicable models: FEILUN FT011
Package size (L x W x H): 2.00 x 5.00 x 10.00 cm / 0.79 x 1.97 x 3.94 inches
We do not accept any responsibility or liability for misuse of this or any other product. All our products are extensively tested to comply with rigorous and strict QC standards. For certain products (e.g. toys, knives, etc.), we recommend proper supervision as we cannot be held liable for misuse or accidents.
| Zone | Order Total (RM) | Delivery Fee (RM) |
|---|---|---|
| West Malaysia | Flat Rate | FREE Shipping |
| East Malaysia | Flat Rate | 4.95 |
Estimated Delivery 7 to 9 Days
Tracking number available in 3 days time.
Product Return Policy
In what condition do we accept product exchange and/or refund?
Customer are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) We delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us.
In the event of of you want to complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 016-2927568 or [email protected]. Our support team available Mondays – Fridays, 9am – 6pm .
(b) What do we need to verify that the item is allowed for exchange or return?
In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)
Shipping
You will be responsible for paying for your own shipping costs for returning your product. Shipping costs are non-refundable. However, we will be responsible for the shipping cost if we had sent a wrong/defeat product to you.