SHIPPING & DELIVERY
How long does it take to deliver my order?
We will deliver your order the next working day after your payment being verified. We will send a delivery tracking email once your order has been shipped.
Delivery is carried out during working days, Monday to Friday, excluding weekends and local public holidays.
All parcels need to be signed upon receipt.
How much is the shipping fee within Malaysia?
We offer FREE EXPRESS DELIVERY for orders above RM100 (West Malaysia) or RM120 (East Malaysia).
For orders below that amount, shipping fee is charged at flat rate basis:
Do you ship internationally and how much is the shipping fee?
We ship worldwide.
Do not hesitate to contact us at firstname.lastname@example.org for the shipping fee.
When can I receive my order?
For orders within Malysia, kindly expect 1-3 working days to receive your order.
For international orders, kindly expect 4-16 working days to reach your doorstep.
Do you provide COD/Self Collection?
Yes, Cash on Delivery (COD) or self collection can be done within Petaling Jaya area.
Kindly contact us at email@example.com for more details .
I did not receive my order. What should I do?
If you do not receive your parcel within 3 working days, please track your order with the provided tracking number and arrange for re-delivery with post office or self-collect at the allocated post office if the postman attempt delivery unsuccessfully.
All parcels will be returned to us if being undelivered for 10 working days. Do take note that, we are not resposible for the re-delivery charges. Please keep tracking your parcel once it being mailed from us.