Redemption Methods (Compulsory)
Purchase verification code or order number are not considering CONFIRMATION for Park entrance and Hotel booking.
Booking must be made with VGO within 10 days upon purchase and at-least 5 working days prior to your visit date.
Email the following details to
* Name (one representative)
* NRIC / Passport No.
* Contact No.
* Date of Visit (fixed date to the attraction)
* No of persons (Adults/Children)
* Order No
You will receive VGO confirmation email within 3 working days
Printed VGO e-Voucher is to be presented for verification purposes upon redemption
* Daily Operation Hours: 10.00am-6.00pm
* Adult ticket: 12-59 years old
* Children ticket: 3-11 years old
* Senior Citizen ticket: 60 years old & above
* Free admission to the park is granted to children below 3 years old.
* For Water Park RM11 per day is chargeable for mandatory swim diapers to children below 3 years old. Booking to be done upon arrival at Water Park ticketing counter.
* Re-Entry Policy:
- 1-Day Theme Park and 1-Day Water Park tickets are for SINGLE ENTRY only. No re-entry allowed.
- Combo (Theme Park and Water Park) tickets entitled for re-entry per day
Note: Kindly refer to the official website
Terms & Conditions:
* Unlimited number of e-Vouchers can be purchased and redeemed throughout the redemption period.
* E-vouchers are non-exchangeable for cash or other items or promotions.
* E-vouchers are non-refundable for cancellation of utilised or unutilised services.
* E-voucher is valid on fixed date of visit only. No date amend is allowed after confirmation.
* No replacement / extension for expired e-Vouchers will be given.
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