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Refund Policy


Refund Policy

Thanks for shopping at My Premium Collectibles.

To be eligible for a refund, kindly see the following:

  • The product is not as per order. (Eg. Wrong product/volume delivered)
  • You have 2 calendar days to return your purchase from the date you received them. 
  • The product must be unopened and in the same condition that you have received it.
  • Your product must be in the original packaging.

Refund Procedures

Please contact at 03-5521 8484 or email to [email protected] if you would like to request for a full refund. Please include the following details in the email:

  • Order No
  • Payment Slip
  • Product to Return or Exchange
  • Reason for Return or Exchange


You will be responsible for paying for your own shipping costs for returning your product. Shipping costs are non­-refundable. However, we will be responsible for the shipping cost if we had sent a wrong/defective product to you.