Youbeli Online Shopping Malaysia
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Terms of Service | Privacy Policy | Refund Policy

27-01-2018

Last updated: 01/Nov/2017

Dear Valued Customer:

01. All the photos with watermark in our shop is almost the same with real product, good in quality, customers may enjoy shopping with us.

02. In order to make sure the quality of our product, every product will opened before post out. If you found the product is being opened, this is a because of our responsibility to customer.

03. Due to different in perception, type of monitor or browser, minor difference in colour might occur. (Example: Colour of product in photo might brighter than real product) Customer may consider before purchase.

04. Every product are measure by hand, minor difference in size might occur.

05. If you need another courier services please specify your request. Product will post out within 48 hours upon received payment. If special case occur, we will contact you and let you know earlier.

06. Normally the carriage company we appointed will deliver the product within normal working hour unless public holiday or bad whether. Due to difference of working hour for courier services in each state, diference in timing of delivery will occur. Apart from this, due to difference in behaviour of courier services, if you experiance any unsatisfy , kindly contact us, we will find out the best solution and feedback to our courier services.

07a) Make sure the condition of product before you sign the delivery order or refuse to sign.
07b) If product is sign by third party, kindly advice third party to make sure the condition product before sign the delivery order or refuse to sign.

08. We will sitll post out the product during offline. Hence out of stock may occur. However, we will contact customer immediately when the product is out of stock.

09. Since we are small business, basically payment is not refundable. If there is quality problem in our product, kindly contact us within 3 days after received, we will take responsibility on it.

10. Your experiance is important for us, if you feel any unsatisfied, contact us before you give any comment, we are glad to find out the best solution for you. 


Other services:
If you are interesting with other product which can't found in our shop, you may provide us the link of product or photo, we are glad to search for you and provide you a reasonable price.


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