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Refund / Exchange

17-11-2017

Thank you for buying from sleekk shoppee.

In the event that any of your purchases is not up to your satisfaction, you may request for refund or exchange of product. Any request for refund or exchange must be done within 3 days of receiving the product.

To be eligible for a refund or an exchange, the following conditions must be met:

  • The product must be unopened and in the same condition that you received it;
  • the product must be in the original packaging; or
  • The product is damaged upon receiving it.

Please email to sleekk@yahoo.com if you would like to request for a refund or an exchange, with the following details:

  • Order No
  • Payment Slip
  • Product to Refund or Exchange
  • Reason for Refund or Exchange

Please also contact Youbeli.com at 03-5521 8484 or email to store@youbeli.com with the same details listed above if you would like to request for a full refund.

Shipping to return product

You will be responsible for the shipping costs for returning the product. However, we will be responsible for the shipping cost if we had sent a defective product to you.

Please email us the name of the shipping company and parcel tracking number immediately after you have returned the product. Failure to email us may result in delaying of the processing of your refund or exchange.

 


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