Refund Policy
Thanks for shopping at [ ATIS INDUSTRIES SDN. BHD. ] . In the event that your purchases is not up to your satisfaction , we are pleased to be of your assistance .
To be eligible for refund , kindly see the following :
- You have [ No . of days ] calendar days to return your purchase from the date you received them .
- The product must be unopened and in the same condition that you received it .
- Your product must be in the original packaging .
- We will replace your item with a new or similar valued item that is available .
- The product is damaged upon receiving them .
- The product does not function as described in the product’s description .
- The product is not as per order . ( Eg . Wrong size / colour / volume delivered )
Refund Procedures
Please contact Youbeli.com at 1-800-88-2354 or email to [email protected] if you would like to request for a full refund . Please include the following details in the email :
- Order No
- Payment Slip
- Product to Return or Exchange
- Reason for Return or Exchange
Shipping
You will be responsible for paying for your own shipping costs for returning your product . Shipping costs are non-refundable . However , we will be responsible for the shipping cost if we had sent a wrong/defective product to you . |