What is 8excite?
8excite is an online platform/mobile app powered by 8excite Sdn. Bhd., which brings you the allure of member privileges and offers to meet your everyday lifestyle needs. You can earn Excite Points when you spend and use the points to redeem a host of great deals offered by the participating merchants in 8excite. Visit www.8excite.com for more details.
Youbeli.com is a participating merchant of 8excite. You will be rewarded with Excite Points when you purchase any of our products based on total value of payment during checkout.
How do I get rewarded with the Excite Points from Youbeli.com?
Just activate your 8excite account (for new 8excite member) or connect to 8excite (for existing 8excite member) to redeem the Excite Points, Excite Points will credit to you once you’ve received your orders.
Do I need to register an account to earn or redeem the Excite Points rewarded by Youbeli.com?
Yes, we will automatically register an 8excite account for you if you do not have an account with 8excite. If you are an existing 8excite member, you just need to log in to 8excite to earn or redeem the Excite Points rewarded by Youbeli.com.
Which are the products eligible for the Excite Points redemptions in Youbeli.com?
Redeem Excite Point here: All products listed in Youbeli.com are eligible to redeem with the Excite reward points balance from your account.
Earn Point here: All products are eligible to reward users with Excite Points based on the total payment amount from the checkout page.
Do the Excite reward points apply on the total of the payable payment ?
Yes, the total amount that paid during checkout (after deducting the discount coupon/redemption points) will be rewarded with Excite Point.
Calculation of the reward points as below:
Total Paid Value: RM 100
Excite Reward Points: 1%
Total Point Rewarded: RM 100 x 1% = 100 Excite Points
Note: You will get reward points in either Youbeli Points or Excite Points only.
How do I use/redeem the Excite Points in Youbeli.com?
You can use your existing accumulated Excite Points to pay for the one-time payment including the shipping fees when making payment in Youbeli.com checkout page.
If your order value is more than the final payable amount in the checkout page, we will first deduct the amount of the redeemable point in your account; you will need to make payment for the remaining balance in order to place the order.
Is there any minimum Excite Points to be used for points redemption in a single transaction when placing an order in Youbeli.com?
Yes, the minimum redemption is 100 Excite Points which is equivalent to RM1.
Can I choose to pay with another payment method together with my existing Excite Points in Youbeli checkout page?
Yes, you can use/redeem your existing Excite Points with minimum usage of 100 Excite Points (equivalent to RM 1) and the balance amount to be made via online banking / credit card/ other payment method that is available during checkout.
Will I be rewarded with new Excite Points if I make a partial payment together with redemption of my existing Excite Points? For example, the total amount is RM 200 and the actual payment made is RM 100 and the balance is done via points redemption.
Yes, you will still get new Excite Points based on the actual payment (i.e. RM 100).
Do I get notifications via email or sms whenever my Excite Points are rewarded from Youbeli.com?
No, but you can check the points history from log in to your 8excite account at www.8excite.com or via the 8excite mobile application.
When can I receive my Excite Points rewarded by Youbeli.com?
Your Excite Points will be rewarded and will automatically be credited to your 8excite account after your order status has been changed to Pickup by Courier/Delivered/Order Complete status. Points will not be able to be refunded if order is cancelled or refunded.
How can I check my Excite Points that are rewarded by Youbeli.com?
Log in to your 8excite account at www.8excite.com or via the 8excite mobile application and view your Excite Points accordingly.
What can I do with the Excite Points rewarded by Youbeli.com?
You can use your available points to enjoy the additional discount when you shop in Youbeli.com in future transactions.
Is there any expiry date for the Excite Points that I have collected?
No, there is no expiry date for the Excite Points unless advised otherwise by 8excite (visit www.8excite.com).
Who should I contact if I didn't receive my Excite Points rewarded by Youbeli.com or for more information about 8excite?
Please contact the 8excite Customer Support team at [email protected] or 03-2117 5018. |