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開口就說對話:如何在利害攸關、意見相左或情緒失控的關鍵時刻話險為夷?

開口就說對話:如何在利害攸關、意見相左或情緒失控的關鍵時刻話險為夷?
Product Code:
246828
Model:
9789861579054
Product by:
美商麥格羅?希爾
Status:
Available Now
Delivery:
Usually ships within 4 to 6 weeks
Delivery Fee:
WM - RM 5.30
EM - RM 12.72
Singapore - RM 20.00
FREE shipping within Malaysia for orders over RM 79.00
Rewards:
37 Points
RM 46.90
RM 37.05
21%

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price drops.
Product Information

ISBN: 9789861579054

出版日期: 2012-12-28

作者: 凱瑞.派特森、喬瑟夫.葛瑞尼、朗恩.麥米倫、艾爾.史威茨勒

譯者: 袁世珮

裝訂: 平裝.單色印刷.288頁.

 

高踞紐約時報、商業週刊、華爾街日報及亞馬遜 暢銷書排行

如何讓對話氣氛融洽,讓對方知道你的底線,且自發的反省改進?

  生活中經常遇到各種棘手的難題,讓我們開不了口,或是一開口就造成僵局,搞砸了彼此的關係。本書剖析了人們在溝通上經常遇到的盲點,並提供許多讓人感同身受、效果立竿見影的技巧,巧妙活用它們,你可以「人情留一線」,減低人際衝突,給彼此留個台階,創造雙贏。

  (《開口就說對話》為暢銷書《不可不知的關鍵對話》2012年全新增訂版。)



作者簡介

凱瑞.派特森(Kerry Patterson)

  著有多項獲獎的訓練課程,領導多項長期改革行動。二○○四年榮獲楊百翰大學富豪管理學院戴爾獎(BYU Marriott School of Management Dyer Award),表彰他在組織行為領域的傑出貢獻。他已完成在史丹佛大學(Stanford University)的博士研究。

喬瑟夫.葛瑞尼(Joseph Grenny)

  聲譽崇隆的專題演說家與顧問,過去二十年來執行了重大的企業改革行動。他也是Unitus實驗室的合夥創辦人,這個非營利組織致力於協助全球窮困地區居民,達到經濟上的自力更生。

朗恩.麥克米倫(Ron McMillan)

  廣受歡迎的演說家和顧問。他是柯維領導中心(Covey Leadership Center)的共同創辦人,也是該公司的研發副總裁。他的合作對象遍及《財富》(Fortune)五百大企業的第一線經理和高階主管。

艾爾.史威茨勒(Al Switzler)

  著名的顧問及演說家,曾為全球數十家名列《財富》(Fortune)前五百大企業進行訓練及管理專案,目前任教於美國密西根大學(University of Michigan)的高階主管發展中心。

  知名的顧問與演說家,為全球數十家名列《財富》前五百大企業進行訓練及管理計畫。他同時任教於密西根大學(University of Michigan)高階主管發展中心(Executive Development Center)。



譯者簡介

袁世珮

  台灣大學新聞研究所碩士暨外國語文學系學士,現任媒體記者,翻譯資歷16年,譯有《What!原來這樣就能成功》、《帶人,不能只靠加薪》、《別煩了,問題其實不難解決》等書,譯著頗豐。

開口就說對話:如何在利害攸關、意見相左或情緒失控的關鍵時刻話險為夷?
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Shipping Information
ZoneWeightDelivery Fee (RM)
West MalaysiaFirst 2.00 kg5.30
West MalaysiaAdditional 1.00 kg2.12
East MalaysiaFirst 1.00 kg12.72
East MalaysiaAdditional 1.00 kg12.72
SingaporeFirst 1.00 kg20.00
SingaporeAdditional 1.00 kg5.00

ZoneOrder Price Range (RM)Delivery Fee (RM)
West MalaysiaAbove 39.00FREE
East MalaysiaAbove 79.00FREE

 

 

 

 

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