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藍天心語

藍天心語
RM 38.24 RM 48.40 21%
Out of Stock
Product Code:
529396
Model:
9789882191969
Brand:
天地圖書
Status:
Out of Stock
Delivery Fee:
West Malaysia - RM 5.00
East Malaysia - RM 14.00
Singapore - RM 25.00
Brunei, Indonesia, Macau, Philipines, Taiwan, Thailand - RM 105.40
Bhutan, Cambodia, China, Maldives, Nepal, Sri Lank - RM 124.90
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East Malaysia - RM149.00
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Product Information

ISBN: 9789882191969

出版日期: 2010-07-01

作者: 國泰航空

裝訂: 平裝.單色印刷.267頁.

 

  《藍天心語》Service In The Sky一書乃中英對照,作者為國泰航空機艙服務部培訓及發展組(Inflight Services Training and Development Inflight Service Department, Cathay Pacific Airways),全是負責培訓的最高級管理人員及導師。

  此書主要介紹機艙服務員的服務理念及培訓方法,內容不但適用於航空公司,亦適用於各服務行業。香港以服務行業為主,是坊間少見詳細介紹服務性從業員培訓的參考書。由於全書均以中英對照,對學習中、英文服務性語言,亦大有助益。

藍天心語
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ZoneOrder Total (RM)Delivery Fee (RM)
West MalaysiaAbove 79.00FREE
East MalaysiaAbove 149.00FREE

ZoneItemsDelivery Fee (RM)
West MalaysiaFirst 2 Item5.00
Additional 1 Item2.00
East MalaysiaFirst 1 Item14.00
Additional 1 Item5.00
SingaporeFirst 1 Item25.00
Additional 1 Item5.00
Brunei, Indonesia, Macau, Philipines, Taiwan, ThailandFirst 1 Item105.40
Additional 1 Item28.00
Bhutan, Cambodia, China, Maldives, Nepal, Sri LankFirst 1 Item124.90
Additional 1 Item32.00
Australia, Japan, Korea(KR), New ZealandFirst 1 Item132.80
Additional 1 Item36.00
Canada, Mexico, USAFirst 1 Item148.20
Additional 1 Item40.00
Austria, France, Finland, Germany, India, DenmarkFirst 1 Item162.80
Additional 1 Item44.00
Albania, Bosnia, Croatia, Estonia, Georgia, GreeceFirst 1 Item192.50
Additional 1 Item48.00
Libya, MoroccoFirst 1 Item251.70
Additional 1 Item52.00

 

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