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不用等顧客開口,你就知道他們要什麼!:地表最強「駭心術」,讓你推銷、談判、溝通無往不利!

不用等顧客開口,你就知道他們要什麼!:地表最強「駭心術」,讓你推銷、談判、溝通無往不利!
Product Code:
439044
Model:
9789578039773
Product by:
平安文化
Status:
Available Now
Delivery:
Usually ships within 4 to 6 weeks
Delivery Fee:
WM - RM 5.30
EM - RM 12.72
Singapore - RM 20.00
FREE shipping within Malaysia for orders over RM 79.00
Rewards:
32 Points
RM 40.60
RM 32.07
21%

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Product Information

ISBN: 9789578039773

出版日期: 2015-08-31

作者: 諾曼‧亞歷山大

譯者: 顏徽玲

裝訂: 平裝.單色印刷.224頁.

 

德國Amazon書店讀者★★★★超實用大力推薦!

  產品一流,推銷時卻總是賣不出去?
  跟客戶有距離,怎麼做都打動不了他的心?
  會談時明明很熱絡,簽約時為什麼卻完全變了樣?
  什麼樣的肢體語言,才能贏得客戶的信任?
  不想得罪客戶,也不想說謊諂媚時該怎麼做?
  如何問問題,才能在對方不知不覺間套出最多資訊?
  客戶面前說錯了話怎麼辦?怎樣才是最高竿的補救方式?


  德國讀心大師諾曼.亞歷山大結合心理學、演說技巧和商業知識,獨創既簡單又實用的「駭心術」。他摒棄傳統讀心術冗長的學理,只要三個步驟,就能輕易攻破對方心中的防火牆。

  首先要打造專業外表,「獲得客戶的注意」,加深客戶對你的印象;再透過仔細觀察,學著「變成客戶」,不露痕跡地模仿客戶的語言和動作,營造親近感;最後,留意對方身體發出的13種訊號,善用5種提問方法,讓客戶自己提供重要的資訊給你,就能「破解客戶的想法」。

  書中並針對不同性別、年齡、個性等客觀因素的差異,提出專屬的應對技巧。即使不小心說錯話,沒關係!本書也提供了11種解套技巧,讓你可以完美補救。

  現代社會,會讀心的人,走到哪裡都吃得開!出來工作,一定要懂駭心術,才能賺進人心,無往不利!

 

作者簡介
諾曼‧亞歷山大



作者簡介



諾曼.亞歷山大Norman Alexander


  德國讀心術大師、專業演說家和作家。

  對諾曼而言,解讀他人內心的興趣不是平空而來,他的俄羅斯籍曾祖母本身就是一位優秀的讀心術專家,具有超強的觀察力和識人力。他在就讀大學經濟系期間,察覺到可將讀心術的技巧應用在商業領域中,成為更為實用的「駭心術」,藉此解讀對方內心真正的想法,提高合作的意願,而本書即是他的實戰心得的集大成之作。



譯者簡介



顏徽玲


  德國畢勒佛大學心理神經語言學博士,喜歡玩跨語言遊戲,目前為自由譯者及版權經紀人。譯有《群》及多本非文學類書籍,最大的心願是讓臺灣讀者可以讀到更多樣的德文翻譯書,開拓臺灣讀者的視野。

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Shipping Information
ZoneWeightDelivery Fee (RM)
West MalaysiaFirst 2.00 kg5.30
West MalaysiaAdditional 1.00 kg2.12
East MalaysiaFirst 1.00 kg12.72
East MalaysiaAdditional 1.00 kg12.72
SingaporeFirst 1.00 kg20.00
SingaporeAdditional 1.00 kg5.00

ZoneOrder Price Range (RM)Delivery Fee (RM)
West MalaysiaAbove 39.00FREE
East MalaysiaAbove 79.00FREE

 

 

 

 


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