Redemption Methods (Compulsory)
Purchase verification code or order number are not considering CONFIRMATION for Park entrance and Hotel booking.
Booking must be made with VGO within 10 days upon purchase and at-least 5 working days prior to your visit date.
Email the following details to email@example.com
* Name (one representative)
* NRIC / Passport No.
* Contact No.
* Date of Visit (fixed date to the attraction)
* No of persons (Adults/Children)
* Verification Code (Proof of purchase i.e. 1 verification code = 1 ticket)
You will receive VGO confirmation email within 3 working days.
Printed e-Ticket is to be presented for verification purposes upon redemption
* Operation Hours
- Monday-Friday (except Wednesday): 10am-6pm
(Closed on every Wednesday, except Public Holiday and School Holiday.)
- Saturday-Sunday/Public & School Holiday: 10am-10pm
* Children ticket: 4-12 years old
* Senior Citizen ticket: 60 years old & above
* Free admission to the park is granted to children below 4 years old.
Note: Kindly refer to the official website
Terms & Conditions:
* Unlimited number of e-Vouchers can be purchased and redeemed throughout the redemption period.
* E-vouchers are non-exchangeable for cash or other items or promotions.
* E-vouchers are non-refundable for cancellation of utilised or unutilised services.
* E-voucher is valid on fixed date of visit only. No date amend is allowed after confirmation.
* No replacement / extension for expired e-Vouchers will be given.
Please contact VGO (Mon-Fri 0900hrs-1800hrs)
Hotline: +6011-2005 9319 (WhatApps available)