Youbeli Online Shopping Malaysia
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Youbeli Online Shopping Malaysia
Contact Us: 1800 88 2354
Warranty Policy

All the products featured on this website are covered under the general warranty as stated below unless stated otherwise, in which case a specific warranty information will be provided to customers upon purchase of goods.

 

Computer Hardwares / Mobile Phones / MP3, MP4 Players / Digital Photo Frame

  • The equipment stated above is warranted against manufacturing defects for a period of 12 months from the date of purchase under normal use except for (a) Battery, (b) Charger, (c) LCD Screen and (d) Internal Speaker which has a warranty for a period of 3 months only. YouBeli Warranty does not cover accessories on external parts such as casing, control knobs/buttons, carrying case and carrying strap and power switches. YouBeli, at it's discretion, will repair and replace all faulty parts at no charge, subject to the aforesaid. All faulty accessories, parts and equipments recovered shall become the property of YouBeli. Replaced parts, accessories and boards are warranted for the remaining balance of original warranty period.

Razer products warranty terms

  • Gaming / Pro Solutions Mouse - 2 years

  • Gaming / Pro Solutions Mouse pad - 3 months

  • Gaming / Pro Solutions Keyboard - 1 year

  • Gaming Audio Products - 1 year

  • Pro Solutions Audio Products - 6 months

Saitek / ThrustMaster / CH / Zboard products warranty terms

  • Mouse / Keyboards / Gamepads / Joysticks & Throttles / Racing Wheels / Speaker System / Headphone / Ear phones - 2 years

Gamemon products warranty terms

  • Gamepads / Racing Wheels - 3 months

Apple products warranty terms (warranty information)

  • Hardware & Accessories - 1 year

  • Parts - 3 months

YouBeli Warranty is not transferable, negotiable or assignable to a third party

Warranty card must be produced together with the equipment when seeking repair

It does not cover poor performance due to bad reception or non-reception of radio signals as a result of blind spot or in areas of poor signal strength (GSM/3G/4G signal, Wi-Fi signal etc.)

YouBeli Warranty does not include transportation, delivery or handling charge incurred in the transportation of the equipment/accessories to and from YouBeli

Accessories that comes with the Computer Hardwares, Mobile Phones, MP3, MP4 Players, Digital Photo Frame, etc are covered with three (3) months warranty.

YouBeli Warranty will be null and void in the event of any of the following:

  • If the damage on your equipment has been caused by an accident, hazard, flood, voltage fluctation, faulty installation, act of God, misuse, negligence, corrosion, rusts or stain or causes other than ordinary use; or

  • If your equipment is modified or tampered with or repaired by any person(s) other than an authorised YouBeli technician or if the original identification marks have been removed from the set; or

  • If the Warranty card is altered or defaced in any manner whatsoever.

If you are unsure how the warranty works or the warranty periods of the products you would like to purchase, please do not hesitate to contact us before proceeding with your order.