Please contact us at 603-55133498/ 6012-2131797 or email us at firstname.lastname@example.org if the product is not in good order and bended. Please include the following details in the email:
- Order No
- Payment Slip
- Faulty Issue
- Return Address, Your name & contact number
Upon receiving the above request, we will contact you within 4 business days for further instructions. Please email us the parcel tracking number, courier company & order number once you have sent out the product for a replacement product
Failure to email us may result in delaying the processing of the warranty claim. We will advise you with further instructions once we confirm the item is faulty due to non-artificial damage.