Youbeli Online Shopping Malaysia
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Youbeli Online Shopping Malaysia
Contact Us: 1800 88 2354

Return and Exchange Policy

21-01-2016

Return of goods will not be entertained except in cases where goods were damaged during transit. In such cases, the damaged goods will have to be returned to us and we will forward a replacement soonest possible subject to immediate availability. In the event of a returned product that was not damaged to begin with after inspection by our relevant supplier, shipment fee to re-deliver the item to the said customer will be borne solely by the customer. Cash refund is not allowed.

In case the parcel is returned to us because of non-payment of duty tax, unclaimed, several failed attempts to consignee, wrong delivery address and etc, your money will be credited back to you. And total amount of credit is after deduction of handling cost, shipping cost, banking charges and 20% from the purchase price (for restocking fee) and other costs incurred if any.