Returns & Refunds for Damaged and Defective
Quality is paramount and returned Merchandise on the basis that it is damaged or defective
will be inspected.
If there is any damage to the Merchandise as a result of a manufacturing defect or deviation
from factory specifications, we shall exchange the damaged or defective Merchandise with a
new Merchandise or provide you with a full refund.
If the defect in the Merchandise was caused by factors other than manufacturing defects
within our control (e.g., during the course of delivery), we will not provide you with a refund
but we will exchange the defective Merchandise with a new Merchandise.
There shall not be any exchange or refunds for Merchandise:
Obtained from a source other than http://www.lelong.com.my/merchant/scholl/<brand
Damaged by abuse or negligence, exposure to chemicals, caustic substances, open
flame, high heat, sharp object, usage not within manufacturer’s or supplier’s guidelines
Damaged by misuse or activities other than the intended purpose
Warranties and Liability
To the maximum extent permitted by law, Global Trader Marketing Bonsey Jaden excludes
all conditions, warranties and guarantees (whether express or implied by or arising under
statute, common law, equity, trade custom or usage or otherwise), and makes no
representations, relating to the products ordered by you, including warranties or guarantees
of acceptable quality, merchantability and fitness for purpose. Nothing in these Terms
excludes limits or modifies any conditions, warranties or guarantees implied by or arising
under statute which cannot lawfully be excluded.
Where conditions, warranties or guarantees implied by or otherwise arising under law cannot
be lawfully excluded, then to the extent permitted by law, Global Trader Marketing Bonsey
Jaden’s liability for a breach of any such condition, warranty or guarantee is limited, at the
absolute option of Global Trader Marketing Bonsey Jaden to the exchange of the products or
the supply of equivalent products or the cost of replacing or of acquiring equivalent
Otherwise, to the maximum extent permitted by law, of Global Trader MarketingBonsey
Jaden, and/or their respective officers, employees, agents and representatives will not be
liable for any loss or damage (including, but not limited to, any loss of profit, loss of sales,
loss of market, loss of goodwill or reputation, third party claims, incidental or special
damages or indirect or consequential loss or damage of any kind) to any person or entity,
however caused (whether by negligence or otherwise), which may arise directly or indirectly
from or in connection with these Terms, this website or any orders you place via this
Retention of title
The delivered Merchandise will remain the property of Global Trader Marketing Bonsey
Jaden (or as otherwise specified in the relevant agreement between Global Trader
Marketing Sdn BhdBonsey Jaden Pte. Ltd. and its supplier until you have paid all amounts
owing under any agreement to us via PayPalthe payment platform, in full, including the
payment of costs, even of earlier or later deliveries or partial deliveries. You undertake not to
sell, dispose of or encumber Merchandise before ownership thereof has passed to you.
These Terms are governed by the laws of SingaporeMalaysia, and you irrevocably and
unconditionally submit to the exclusive jurisdiction of the courts of SingaporeMalaysia.
What can you do if you are not satisfied?
You may send written complaints concerning the conclusion of the sales contract or its
performance to the following address:
Global Trader Marketing Sdn Bhd (1152474-K)
Lot 10, Jln E1/1, Kawasan Perindustrian Ehsan,
Kepong, 52100 Kuala Lumpur Bonsey Jaden Pte. Ltd.,
19 Carpenter Street
#02-01 SINGAPORE 059908.
Company Registration No.: 201328816R.
Tel : +65 6339 042803 6277 7181 / +603 6277
For Merchandise related enquiries, please contact:
Toll FreeTel: 1-800-875-