Youbeli Online Shopping Malaysia
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Youbeli Online Shopping Malaysia
Contact Us: 1800 88 2354

“Refund Policy”

03-10-2015

“Refund Policy”

Thanks for shopping on KITAKITA SHOP. If you are not satisfied with your purchase, we're here ready to help. 

To be eligible for refund, please see following:

  • You have 3 days to return a product from the date you received it.
  • The product must be unused and in the same condition that you received it. 
  • Your product must be in the original packaging. 
  • We  will replace your item with a new one or with any product that is available within the same price
  • The product is damaged upon reception.
  • The product does not function as described as per written in the product’s description.
  • The product is not as per the order. (Eg. Wrong size/colour/volume delivered)

Refund Procedures
Please contact KITAKITA SHOP at +601123390162 or emailing to llchealthcareglobal@gmail.com if you would like to request for a full refund ( not including the shipping and other miscellaneous such as handling fees).

You have to include the following details in the email:

Order No
Payment Slip
Product to Return or Exchange
Reason for Return or Exchange

Shipping

  • You will be responsible for paying for your own shipping costs for returning your product.
  • Shipping costs are non­refundable.
  • However, we will bear for the shipping costs if we send an wrong/defeat product to you.