We are ready to assist you if your product is faulty within the warranty period.
Warranty Claim Procedures
Please contact us at 0122059490 or emailing us at firstname.lastname@example.org if your products is still under warranty. You have to include the following details in the email:
Once we receive your request, we shall contact you within 2 business days for further instructions. Please email us the parcel tracking number, courier company & order number once your send out the product for claiming warranty.
Failure to email us will be resulted in delayed in processing your warranty claim. We will advise you with further instruction once we confirm the item is faulty due to non artificial damage.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.