Youbeli Online Shopping Malaysia
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Youbeli Online Shopping Malaysia
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Return & Exchange Policy

24-09-2015

退換貨物說明


我們會小心處理、妥當包裹禮品,如果不幸地您收到的禮品破損了,請在收到禮品五天內通知我們。我們會在得到足夠詳情的七天內回應您。

以下是我們所需的詳情:
1) 有關禮品簡單的述說
2) 破損禮品的照片
3) 訂單號碼

一旦我們確定是郵寄間所致的疏忽,我們將以新的禮品賠償,恕不能退款,寄貨期會因貨存量而定。

除了在此留言,你也可以其他方式聯繫我們, 電郵址 feathgs@gmail.com 或手機 +6012-611 6095 (WhatsApp, LINE, WeChat)

貨出恕不能退換。

 

Return & Exchange Policy

All gifts will be taken good care & wrapped properly, if unfortunately you receive broken gifts, do inform us within 7 days after received.  We will respond within 7 days after obtaining necessarily full details.

Below are details that we need in order to expedite the process:
1) Brief description of relevant product 
2) Photo of the broken parts 
3) Order number

Once we had confirmed it’s the faulty during delivery, we will make replacement, sorry to inform that we will not refund cash, delivery term will depend on the availability.

Other than leaving us message here, you may reach us at feathgs@gmail.com or WhatsApp, LINE, WeChat at +6012 611 6095.

It’s regrettably that gifts sold are not refundable and not exchangeble.