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門市服務:丙級檢定實戰秘笈(學科)四版

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門市服務:丙級檢定實戰秘笈(學科)四版
Product Code:
378786
Model:
9789577299574
Product by:
智勝
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Product Information

ISBN: 9789577299574

出版日期: 2014-06-06

作者: 郭小喬,楊鳳美

裝訂: 平裝.全彩印刷.224頁.

 

  政府為培育從事流通服務業門市商店第一線從事人員與管理人員,透過「行政院勞委會」自2007年起開辦了門市服務乙、丙級技術士檢定考試,以符合國內商業環境及連鎖業高度發展後門市服務人員的需求,並致力將門市服務導向專業化與證照化,鼓勵在學者從高中職至大專院校的學生參與認證。作者們除已取得門市服務乙級和丙級證照,更於所任教的科技大學、高職與大專院校等,實際教授「丙級證照」輔導課程。期以作者豐富的輔導教學及實際考照經驗,編輯一本考生易學易讀、老師易於教學的證照輔導教材,讓讀者能透過本書,快速掌握考照重點,順利取得門市服務丙級技術士證照。

本書特色

  •完整收錄及解析學科題庫中的837題及歷年考古題,使讀者快速瞭解題目答題重點。

  •完整收錄及解析術科第一站筆試中的155題內容,分為門市管理作業、櫃檯管理作業、清潔管理作業、門市管理表報、POS相關帳表,共五類題型。

  •完整解析術科第二站「櫃檯作業」中,文教、零售、餐飲服務業相關櫃檯三類共36題題型,與「清潔作業」操作流程步驟及彩色圖片解說。

  •術科第二站「櫃檯作業」中,相關櫃檯作業POS操作系統的流程步驟與影片,包含微創與瑋博二大系統,涵蓋正式考場中90%以上的POS機器設備。
 
  •提供清楚詳盡的術科操作流程步驟實作影片於「線上題庫系統」中,包含「櫃檯作業」與「清潔作業」,讓考生隨時複習操作流程。

  提供「學科題庫」線上題庫系統,供授課老師線上出題及學生個人模擬練習使用。

門市服務:丙級檢定實戰秘笈(學科)四版
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Shipping Information
ZoneWeightDelivery Fee (RM)
West MalaysiaFirst 2.00 kg5.30
West MalaysiaAdditional 1.00 kg2.12
East MalaysiaFirst 1.00 kg12.72
East MalaysiaAdditional 1.00 kg12.72

ZoneOrder Price Range (RM)Delivery Fee (RM)
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East MalaysiaAbove 79.00FREE

 

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