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讓下屬績效超標的聰明管理術 主管越放手,員工越自動

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讓下屬績效超標的聰明管理術 主管越放手,員工越自動
Product Code:
437794
Model:
9789863318125
Product by:
台灣東販
Status:
Available Now
Delivery:
Usually ships within 4 to 6 weeks
Delivery Fee:
WM - RM 5.30
EM - RM 12.72
FREE shipping within Malaysia for orders over RM 79.00
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32 Points
RM 40.60
RM 32.07
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Product Information

ISBN: 9789863318125

出版日期: 2015-08-27

作者: 近藤寬和

譯者: 麥盧寶全

裝訂: 平裝.單色印刷.248頁.

 

最高明的管理是讓員工願意為你做事,
而不是凡事親力親為做到死!
   請思考以下這個問題:
  當下屬遇到問題時,身為主管的你會怎麼做呢?
  一、給予指示命令,要求下屬照著做→【命令式領導】
  二、與其指導下屬,不如自己做更快→【凡事自己來】
  三、默默在一旁觀察,適時給予協助→【包容式管理】
 
  一的「命令式領導」與二的「凡事自己來」的管理方式,都無法讓下屬成長。久而久之,下屬不會主動去尋找解決方法與答案,而是被動地等待主管告訴自己。其結果就是,主管反而得時時盯著下屬,搞得自己事情更多、更累。三的「包容式管理」則能讓下屬把工作當成「自己的事」而非「交辦的事」,願意自動自發地投入工作。
   
  什麼是「包容式管理」呢?所謂的「包容式管理」介於過度干涉與放任主義中間。不出言干涉下屬正在做的事情,給予自由的同時,又在必要時付出關心。平時仔細觀察下屬的一舉一動並掌握變化,不論是正面的變化或是負面的變化,身為主管都必須嚴肅看待,並在必要的時刻適時揮擊、給予協助。如此便能使下屬自發性地投入工作、不斷成長。主管創造出具有良性循環的環境後,自然能帶動業績成長,提升公司利益!
   
  本書作者透過長期觀察日本HOTEL GREEN CORE這間地區型的小商務旅館,發現他們在3年內業績成長了2.4倍、住房率達到103%,最後甚至連奧客都變成了回頭客。他發現經營者採取的「包容式管理」,正是讓所有員工都樂於工作,並願意主動做得更好的關鍵。書中列舉大量事例解說如何採取「包容式管理」的方法,值得所有身為主管的人參考、學習。

本書特色

  ★日本管理大師 神田昌典好評推薦!
  「沒有將想法傳達給下屬,問題出在主管身上。
  唯有意識到這一點,組織才會產生改變。」

 

作者簡介
近藤寬和



作者簡介



宿屋大學 代表
近藤

讓下屬績效超標的聰明管理術 主管越放手,員工越自動
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Shipping Information
ZoneWeightDelivery Fee (RM)
West MalaysiaFirst 2.00 kg5.30
West MalaysiaAdditional 1.00 kg2.12
East MalaysiaFirst 1.00 kg12.72
East MalaysiaAdditional 1.00 kg12.72

ZoneOrder Price Range (RM)Delivery Fee (RM)
West MalaysiaAbove 39.00FREE
East MalaysiaAbove 79.00FREE

 

 

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