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精實醫療:以精實方法改善醫療品質、病患安全與員工滿意

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精實醫療:以精實方法改善醫療品質、病患安全與員工滿意
Product Code:
104511
Model:
9789867690852
Product by:
中衛
Status:
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Delivery:
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Delivery Fee:
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EM - RM 12.72
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Product Information

ISBN: 9789867690852

出版日期: 2011-11-01

作者: 馬克.葛萊班

譯者: 胡瑋珊

裝訂: 平裝.單色印刷.336頁.18K.

 

  價值創新、消除浪費、流程改造的系統思考方法

  多年來,精實方法協助全球各地的醫療機構實現更理想的醫療願景,消除流程中的障礙,讓醫療人員能專注本業,提供更好的服務!

  本書以病患、醫院員工及管理者的觀點出發,細述精實的每一個概念與應用,不僅是醫療管理的最佳實踐典範,更為關心組織改善活動的人,提供更廣闊的系統思考以從事持續的改善!

作者簡介

葛萊班 Mark Graban

  在Ortho Clinical Diagnostics公司和嬌生旗下的ValuMetrix服務集團擔任資深精實顧問,為北美各地醫院客戶服務,訓練員工、執行主管以及臨床醫師有關精實的概念,並輔導專案執行精實法和管理體系。他在醫療照護界也是廣受歡迎的講師。

  馬克自西北大學取得工業工程的學士學位,後來於麻省理工學院和其製造領導者計畫(Leaders for Manufacturing Program)取得醫學工程和企業管理的雙碩士。

  馬克在進入醫療業界之前,在各個製造產業推行精實,其中包括汽車業、電腦和工業控制。他是LeanBlog網站(www.leanblog.org)的創辦人,並在各大期刊發表文章,像是《實驗室醫學》(Laboratory Medicine)以及國際製造工程學會 (Society of Manufacturing Engineers)的《精實2007年鑑》(Lean Yearbook 2007)。

  馬克是在密西根林諾尼亞(Livonia)長大,目前和他的太太艾美住在德州凱勒(Keller)。

  請上www.leanhospitalsbook.com網站,和馬克與精實醫療社群互動。

精實醫療:以精實方法改善醫療品質、病患安全與員工滿意
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Shipping Information
ZoneWeightDelivery Fee (RM)
West MalaysiaFirst 2.00 kg5.30
West MalaysiaAdditional 1.00 kg2.12
East MalaysiaFirst 1.00 kg12.72
East MalaysiaAdditional 1.00 kg12.72

ZoneOrder Price Range (RM)Delivery Fee (RM)
West MalaysiaAbove 39.00FREE
East MalaysiaAbove 79.00FREE

 


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