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店長勝經
Product Code:
397220
Model:
9789571360768
Product by:
時報出版
Status:
Available Now
Delivery:
Usually ships within 4 to 6 weeks
Delivery Fee:
WM - RM 5.30
EM - RM 12.72
FREE shipping within Malaysia for orders over RM 79.00
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RM 43.80
RM 34.60
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Product Information

ISBN: 9789571360768

出版日期: 2014-10-20

作者: 袋井泰江

譯者: 賴庭筠

裝訂: 平裝.單色印刷.192頁.

 

在業績這麼差的門市,做什麼都不會成功?
本書告訴全國的店長們,如何將危機化為轉機,
讓業績蒸蒸日上的43個成功祕訣!

  「沒有好的店員」、「公司不肯聆聽我的建議」、「商品種類不夠豐富」、「經費太少」、「門市裝潢老舊」、「倉庫太小」、「沒有時間開會」、「接收不到資訊」……

  店長落入「巧婦難為無米之炊」的困境?

  這些問題,其實都是因為店長沒有有效發揮現有資源!

  店員、主管、組織、廠商、熟人、固定顧客等所有相關人士、商品、備品、設備、經費、門市空間、時間與資訊等,如果店長看不見資源的價值,也就看不見門市的優勢。

  如果一開始就選擇放棄,不僅無法產生新意與智慧,未來也不具任何可能性。
  店長擁有公司給予的經營資源,必須具備挑戰精神,企圖有效活用資源創造未來。

  ●變身成功店長的基本三大關鍵是什麼?
  ●競爭對手眾多,該如何創造有魅力的門市?
  ●店員缺乏目標達成的態度,該如何提升店員的幹勁?
  ●第一線遇到很多問題,但上級無法理解,店長該如何扮演公司與店員間的橋樑?
  ●為了創造業績,該如何培育勝利團隊?
  ●身為店長,卻看不見自己的未來,該怎麼做才能提升自己的市場價值?

  ★躍身百萬年薪店長的必備經典!
  ★王品集團董事長 戴勝益  專業推薦

 

作者簡介
袋井泰江



作者簡介



袋井泰江(FUKUROI Yasuko)


  株式會社服務設計研究所代表取締役。服務改革協助顧問。

  石川縣出生。東京大學教育學部畢業,於明治大學專門職大學院專攻商業行銷、服務管理,取得商管碩士學位(MBA)。

  經歷日本電氣株式會社的工作後,於企業研習公司累積十六年的講師經驗。

  二○○四年,成立株式會社服務設計研究所。

  以「透過全球化服務設計開拓全新時代」為經營理念,推廣「建構服務使命、製作實現劇本,在組織內普及並實踐」的過程,提供協助提升業績的諮詢與研習。

  尤其是在包含精品品牌之零售、顧客服務等業界,擁有多數服務改革業績。透過第一線實際情況提供的諮詢與研習,既深入人心且立竿見影,至今已有超過一萬八千名聽眾給予高度肯定。

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Shipping Information
ZoneWeightDelivery Fee (RM)
West MalaysiaFirst 2.00 kg5.30
West MalaysiaAdditional 1.00 kg2.12
East MalaysiaFirst 1.00 kg12.72
East MalaysiaAdditional 1.00 kg12.72

ZoneOrder Price Range (RM)Delivery Fee (RM)
West MalaysiaAbove 39.00FREE
East MalaysiaAbove 79.00FREE

 

 

 

 

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