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問題員工背後的解答

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問題員工背後的解答
Product Code:
246603
Model:
9574939995
Product by:
美商麥格羅‧希爾
Status:
Available Now
Delivery:
Usually ships within 4 to 6 weeks
Delivery Fee:
WM - RM 5.30
EM - RM 12.72
FREE shipping within Malaysia for orders over RM 79.00
Rewards:
37 Points
RM 46.90
RM 37.05
21%

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Product Information

ISBN: 9574939995

出版日期: 2004-10-22

作者: 凱西‧霍利/著

譯者: 曾沁音

裝訂: 平裝.單色印刷.0頁.

 

   對症下藥,問題員工也能成為明日之星

  昨天下班前在吸菸室聽到某位員工的八卦,今天一早就趕忙和另一位同事「分享」,並且不忘加油添醋一番;一個星期前主管交辦的三項工作,因為分不清孰輕孰重,而阻礙了其他部門的工作進度;沒有工作情緒,三天兩頭就請病假,渾渾噩噩地度過每一天……

  針對管理者在職場上普遍會遇到的幾種問題類型,本書作者不僅陳述這些問題可能的發生原因,更「因材施教」地提出各個擊破的因應之道。不管是愛遲到或請假的員工、行為舉止不合宜的員工、生產力低落的員工、霸道的員工、還是有私人問題或癮頭的員工,都有屬於他們本身的解答方案。

  事實上,沒有哪一位員工願意看著自己往下沉淪,也沒有哪一位員工會惡意拖垮整個團隊,每個人都希望自己在職場上能有高效能的表現,都期待自己能夠獲得重用或者被賞識;因此,身為管理者若能運用敏銳的觀察力,及時發現員工因各種因素而產生的問題,並和員工一起尋找解決之道,相信問題員工有朝一日也能成為明日之星,為團隊及公司帶來最大收益和價值! 【管理巧思】

  「員工」往往是最難以管理的一項資產,畢竟人是活生生的個體,有思考能力、有七情六慾、有相互影響的無形力量;無法像其他冷冰冰的資產予以統一規格的管理。就像我們在不同的場合遇到不同的人,會有不同的應對進退方式;管理者在面對因不同問題而讓自己工作績效不佳的員工時,也應該有相對應的處理態度和措施。 本書特色條理分明:作者針對管理者在職場上普遍會遇到的問題員工類型,分門別類說明並提出針對該問題的解決之道。策略簡潔清楚:針對不同的問題員工,作者提供了具體明確的解決方案,讓讀者有更確切的方針可循。本書除了在最初的四個章節教讀者認識績效表現,以及達成正面、持久改變的方式,之後的十五個章節分門別類討論十五種問題員工類型,讓讀者可以針對個別的需求尋求立即性的解答。

作者簡介

  凱西‧霍利(Casey Fitts Hawley)員工發展研習營講師,也在包括美國政府、電信公司GTE、電子設備大廠Southern Company等各大機構擔任事業教練職位。

譯者簡介

  曾沁音,畢業於政大新聞系,現正攻讀口筆譯碩士學位,曾任商管類書籍編譯。

問題員工背後的解答
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Shipping Information
ZoneWeightDelivery Fee (RM)
West MalaysiaFirst 2.00 kg5.30
West MalaysiaAdditional 1.00 kg2.12
East MalaysiaFirst 1.00 kg12.72
East MalaysiaAdditional 1.00 kg12.72

ZoneOrder Price Range (RM)Delivery Fee (RM)
West MalaysiaAbove 39.00FREE
East MalaysiaAbove 79.00FREE

 

 

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