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公關專家不告訴你的讀心術:業務行銷保險人員必懂的瞬間識人法則(文庫本)

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公關專家不告訴你的讀心術:業務行銷保險人員必懂的瞬間識人法則(文庫本)
Product Code:
254473
Model:
9789865899103
Product by:
智言館
Status:
Available Now
Delivery:
Usually ships within 4 to 6 weeks
Delivery Fee:
WM - RM 5.30
EM - RM 12.72
FREE shipping within Malaysia for orders over RM 79.00
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Product Information

ISBN: 9789865899103

出版日期: 2012-12-01

作者: 張潛

裝訂: 平裝.單色印刷.256頁.

 

  所有的公關專家都知道,要快速成交、創造業績,靠的不是口才,而是一眼看透對方的「讀心術」。

  面對面銷售或談判,就像戰場上的短兵相接,如你不能在三秒內找出客戶的死穴,十秒內決定運用什麼戰術進攻,在你開槍之前,客戶的子彈,早已穿過你遲鈍的腦袋。

  其實,每個人身上都有獨特的訊息,暗示別人應如何說服自己,只要你能看懂這些訊息,就能在客戶還沒舉槍前,精準命中對方的死穴,圓滿成交。

  根據統計,人類平均每十分鐘的對話中,就會說三個謊言;跟陌生人談話時,有百分之八十是假話;而在進行銷售時,你遇到的客戶有百分之九十五是陌生人,你該怎麼破解這些人類的天性?

  作者根據多年實戰經驗,把廣泛運用在犯罪心理學、行銷攻防戰上的讀心術,系統化、條理化,讓讀心術不再局限於公關、行銷領域,而要讓每個必須和客戶面對面的業務、直銷、保險人員,都能將這套高階技巧運用在事業中,使每個人都能藉由這套讀心術,變成讓客戶信任又滿意的銷售高手。

  本書同時告訴我們,每個人其實都是天生的讀心者,只是被錯誤觀念矇蔽而掩蓋這個天分。翻開這本書,我們就能知道到底是哪些錯誤觀念讓我們錯失讀透人心的機會?又該如何預防這些狀況?只有破除這些錯誤觀念,我們才有可能將這套技巧落實在實戰中。

  書中列舉各種實際案例和方法,以最簡單的方法,寫出人類最複雜的行為和態度,想成為真正的讀心高手,絕對不能錯過這本書。



作者簡介

行銷管理專業顧問、暢銷書作家∕張潛

  曾任企管公司業務經理、公關室對外發言人,現任國際管理顧問公司特約企畫,對公共關係及人際心理有深入的研究,以獨特的「讀心術」、「識人術」累積了眾多人脈和財富,並藉由豐富的業務、公關經驗,歸納發展出獨門的【讀心術】,讓更多人了解如何在與陌生客戶初次見面的短短幾秒鐘內,掌握他的個性、喜好與需要,準確命中死穴,圓滿成交。

  著有《客戶沒說出口的,才是成交關鍵》、《公關專家不教你的談判術》、《圖解公關專家不告訴你的識人術》、《絕對成交的關鍵字話術》、《TOP SALES不會踩的話術地雷》、《公關專家不告訴你的讀心術》、《公關專家不告訴你的讀心術II》、《公關專家不告訴你的識人術》、《公關專家不告訴你的M型人脈厚黑法則》、《說話致富》、《公關專家不告訴你的AIDA銷售話術》。

公關專家不告訴你的讀心術:業務行銷保險人員必懂的瞬間識人法則(文庫本)
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Shipping Information
ZoneWeightDelivery Fee (RM)
West MalaysiaFirst 2.00 kg5.30
West MalaysiaAdditional 1.00 kg2.12
East MalaysiaFirst 1.00 kg12.72
East MalaysiaAdditional 1.00 kg12.72

ZoneOrder Price Range (RM)Delivery Fee (RM)
West MalaysiaAbove 39.00FREE
East MalaysiaAbove 79.00FREE

 

 

 

 

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