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一看就懂!客戶若不變成鬼,業務如何能成材

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一看就懂!客戶若不變成鬼,業務如何能成材
Product Code:
5314
Model:
9789866024115
Product by:
心經典文化
Status:
Available Now
Delivery:
Usually ships within 4 to 6 weeks
Delivery Fee:
WM - RM 5.30
EM - RM 12.72
FREE shipping within Malaysia for orders over RM 79.00
Rewards:
32 Points
RM 40.60
RM 32.07
21%

Quantity:
Nofity me when ...
price drops.
Product Information

ISBN: 9789866024115

出版日期: 2012-08-01

作者: 林琇琬

裝訂: 平裝.全彩印刷.208頁.

 

  

一看就懂!全彩圖解版

  好話說盡還是不被客戶認同?

  百依百順仍無法成交?

  機會上門卻老是hold不住?

  顧客不是提款機,別以為講得口沫橫飛,就會讓他們吐出鈔票……

  從今天開始,別被顧客的表面陳述牽著走,

  本書揭穿各種魔鬼客戶、刺蝟買家在心理戰中慣用的小技倆

  針對10種不同顧客型態,傳授90招應對技巧與頂尖業務創造銷售巔峰的祕訣

  讓顧客對你掏心掏肺又掏錢! 本書特色

  ★易閱讀

  全書彩色圖表,搭配俏皮的互動式情境漫畫,一看就領悟與客戶的應對之道,讓奧客變常客

  ★好理解

  清楚的流程圖,破解各種難纏客戶的相處原則,讓你精準命中客戶的死穴,業績長紅

  ★重實例

  傳授與各種奧客的應對技巧,教你迅速掌握成交關鍵,再刁的客戶也能對你言聽計從

作者簡介

林琇琬

  曾任職於資訊相關產業的專案經理,26歲即成為公司最年輕的主管,帶領團隊成員100多人。擔任過經營管理諮詢顧問,對管理與組織十分擅長。現長期擔任負責培訓領導能力的延修課程講師。

一看就懂!客戶若不變成鬼,業務如何能成材
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Shipping Information
ZoneWeightDelivery Fee (RM)
West MalaysiaFirst 2.00 kg5.30
West MalaysiaAdditional 1.00 kg2.12
East MalaysiaFirst 1.00 kg12.72
East MalaysiaAdditional 1.00 kg12.72

ZoneOrder Price Range (RM)Delivery Fee (RM)
West MalaysiaAbove 39.00FREE
East MalaysiaAbove 79.00FREE

 

 

 

 

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